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About the Role
Mercor is working with a leading AI research lab to improve the capabilities of next-generation AI systems. We are seeking experienced Patient Collections and Patient Financial Services leaders to evaluate AI tools designed to improve self-pay revenue recovery and patient financial engagement. Your expertise in self-pay collections, payment plan administration, and patient financial advocacy will directly inform AI systems that optimise patient payment experiences while maximising revenue recovery. Lead patient collections and self-pay operatio
What You'll Do
Lead patient collections and self-pay operations including early-out collections, bad debt management, and patient payment plan administration.
Evaluate AI-generated patient financial communication drafts, payment plan recommendations, and self-pay resolution strategies for accuracy and compliance.
Develop and implement self-pay collection strategies across the revenue cycle, including pre-service, point-of-service, and post-service collections.
Manage patient payment plan enrollment, monitoring, and compliance processes.
Independent contractor engagement, fully remote. Mercor pays weekly via Stripe or Wise.
Common Questions
Mercor has a reliability rating of very reliable based on the listings we track, with an onboarding time of 1-3 weeks (interview + assessment + trial). See our full Mercor review for the details behind that rating.
Applying takes you to Mercor's own website, where the application is completed. We are not a recruiter or employer and do not process applications directly - we may be recorded as the referring source.
$92/h - Independent contractor engagement, fully remote. Mercor pays weekly via Stripe or Wise.
Lead patient collections and self-pay operations including early-out collections, bad debt management, and patient payment plan administration. Evaluate AI-generated patient financial communication drafts, payment plan recommendations, and self-pay resolution strategies for accuracy and compliance. Develop and implement self-pay collection strategies across the revenue cycle, including pre-service, point-of-service, and post-service collections.
