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ServiceNow Engineer (Legal)
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About the Role
We are seeking a Senior Software Engineer specializing in ServiceNow Legal Service Delivery to design, develop, integrate, and support secure legal-service solutions. This hands-on engineering role will partner with Legal, Compliance, Privacy, Risk, Security, and Digital & Technology teams to deliver governed legal request, matter, engagement, knowledge, document, workflow, integration, reporting, and AI-enabled service capabilities.
What You'll Do
- Legal Service Delivery Engineering
- Design and configure ServiceNow Legal Service Delivery solutions for legal requests, matters, legal practices, engagements, playbooks, knowledge, document workflows, workspaces, portals, and enterprise integrations.
- Develop secure, reusable platform components using Flow Designer, Integration Hub, App Engine, JavaScript, Glide APIs, Business Rules, Script Includes, UI Policies, ACLs, and scoped applications.
- Ensure solutions are scalable, secure, auditable, supportable, and aligned with platform standards and legal-operating requirements.
- Delivery, Operations & Engineering Quality
- Contribute to solution planning, technical design reviews, release management, upgrades, production support, risk remediation, and technical-debt reduction.
- Apply development, testing, documentation, security, data-quality, integration, and analytics standards throughout the delivery lifecycle.
- Monitor solution performance, troubleshoot complex issues, support operational stability, and implement continuous improvements.
You're a Good Fit If You
- Required skills: ServiceNow, ITSM, Glide Script
- Bachelor's degree in Computer Science, Engineering, Information Technology, Business, Legal Operations, or a related field; advanced degree is advantageous.
- 8-10 years of ServiceNow experience, including hands-on design, development, integration, testing, support, and continuous improvement of enterprise solutions.
- Demonstrated experience collaborating with technical teams and strategic stakeholders in a global, matrixed environment.
- Experience delivering solutions for Legal, Compliance, Privacy, Risk, Security, or similarly controlled business functions.
- Behavioral & Team Skills
- Strong business acumen and ability to translate business requirements into secure, scalable ServiceNow solutions.
- Excellent analytical, troubleshooting, written, verbal, and stakeholder-management skills.
- Ability to work across product, engineering, business, security, and operations teams in a matrixed environment.
Role Highlights
Pay & Payout
Independent contractor engagement through Turing. Apply via the link below - Turing handles vetting, onboarding and payment.
Common Questions
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