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Customer Success Engineer (LatAm)

$50K
per year
Full-time Remote Last verified 21 Jul 2026
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About the Role

Mercor’s Talent Success team is hiring! Our Talent Success team is responsible for ensuring everyone using our platform has a delightful experience end to end, from applying to job listings, taking our AI-led interviews, accepting offers on our platform, and getting paid for their hard work. Note: This role is open only to candidates currently residing in Latin America. Applicants outside Latin America will not be considered. Mercor has thousands of users joining the platform each week to interview for different roles our clients have posted. W

What You'll Do

  • Investigate talent-reported issues end-to-end: reproduce bugs, identify root causes, and separate UX friction, model edge cases, and system defects.
  • Debug acro

You're a Good Fit If You

  • Relevant professional experience in this field.
  • Strong written communication skills.
  • Available for the stated weekly commitment.

Role Highlights

Pay
$35K-$50K/yr
Contract
Full-time
Location
Remote
Category
Coding
Posted
3 months ago
Job ID
WE-6142

Pay & Payout

Independent contractor engagement, fully remote. Mercor pays weekly via Stripe or Wise.

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