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Bilingual (Spanish) Benefits Counselor
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About the Role
Time Commitment: 10-20 hours/week, short-term project micro1 is looking for Bilingual (Spanish) Benefits Counselors to help evaluate and improve AI systems on government services topics. You’ll use your Spanish fluency and benefits experience to check that questions sound like real Spanish-speaking residents and that answers are correct, clear, and useful. Accuracy comes first. No AI experience is needed; your domain knowledge is what matters.
What You'll Do
- Review sample questions in Spanish and English and flag any that don’t sound like what real people ask.
- Write rubrics that define a correct, complete answer in your area of expertise (Medicare, passports, veterans benefits, student loans, or National Parks).
- Evaluate AI-generated answers in Spanish against your rubrics, flagging errors, omissions, mistranslations, and wording that is unclear or unnatural.
- Share clear written feedback with the project team, working asynchronously.
You're a Good Fit If You
- Required skills: Spanish/English bilingual, Benefits eligibility screening, Medicare, VA or student aid knowledge, Interpretation and translation, Client intake and case management, Community outreach
- Native or professional Spanish and English
- Experience in at least one of: Medicare, passports, veterans benefits, student loans or financial aid, or National Park services
- 1+ years counseling or assisting the public in that area (benefits counselor, case manager, community health worker, or similar)
- US-based
- Able to start quickly and commit 10-20 hours/week, with more availability toward the end of the project
- Clear, precise writing in both languages
- Experience with more than one of the areas above
- Experience interpreting or translating professionally
Role Highlights
Pay & Payout
Engaged directly through micro1. Apply via the link below - micro1 handles onboarding and payment.
Common Questions
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