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Business Operations Expert
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About the Role
Opportunity Snapshot Pay: Up to $90/hour equivalent Time per task: ~10 hours per task Next step: Complete the role-specific AI interview — it’s how your expertise gets in front of the client Your tasks: Design realistic, multi-step business operations tasks with objective criteria for grading the output micro1 is engaging experienced operations practitioners to design the tasks that measure what AI systems can actually do. Your domain knowledge is what matters here — no prior AI experience required. The work is to turn real operational workflows into benchmark tasks: realistic, difficult, and gradable against objective criteria.
What You'll Do
- Design multi-step tasks drawn from real operations work — reporting, process design, workflow management — with realistic reference files and clear instructions.
- Define objective grading criteria so two qualified reviewers would reach the same verdict on the same output.
- Build tasks that require judgment rather than lookup: ones where the right answer depends on reading the materials correctly.
- Create or source the supporting materials each task needs: spreadsheets, system exports, process documentation, operational reports.
- Flag tasks that turn out to be ambiguous or ungradable instead of submitting them anyway.
- Deliver approved tasks on schedule and at the required quality level.
You're a Good Fit If You
- Required skills: Turning Real Operations Work Into a Defined Task, Objective Grading Criteria, Business Operations, Process Design and Ownership, Operational Reporting and Data Discrepancies
- 5+ years of hands-on responsibility in business operations, operations reporting, process design, or workflow management — direct ownership of the work, not supervisory-only or adjacent exposure.
- Experience creating or applying structured standards: SOPs, QA checklists, process documentation, service level definitions, or training assessments.
- Strong Excel capability and comfort reasoning across multiple documents at once.
- Strong English, written and spoken — B2 minimum, C1 preferred.
- AI or LLM evaluation experience is a plus, but not required.
- How the selection process works
- Apply and complete the screening questions
Role Highlights
Pay & Payout
Engaged directly through micro1. Apply via the link below - micro1 handles onboarding and payment.
Common Questions
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About micro1 for this role
We track 368 open micro1 roles on AI Work Expert. Across 535 hourly listings, the typical micro1 rate runs from $50 to $90 an hour; this role lists $45-$90/h. Our reliability rating for micro1 is reliable, with an onboarding time of 1-3 days.
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