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Financial Aid Advisor
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About the Role
Time Commitment: 15-25 hours/week, short-term project micro1 is looking for Financial Aid Advisors to help evaluate and improve AI systems on federal student loan topics. You’ll use your borrower counseling experience to check that questions sound like real borrowers and that answers are correct and useful. Accuracy comes first. No AI experience is needed; your domain knowledge is what matters.
What You'll Do
- Review sample student loan questions and flag any that don’t sound like what real borrowers ask.
- Write rubrics that define a correct, complete answer on federal loan repayment, including income-driven repayment (IDR) plans and forgiveness programs such as PSLF.
- Cover servicer issues, deferment and forbearance, and default management in your rubrics.
- Evaluate AI-generated answers against your rubrics, flagging errors, omissions, and outdated guidance.
- Share clear written feedback with the project team, working asynchronously.
You're a Good Fit If You
- Required skills: Federal student aid (FAFSA), Income-driven repayment plans, Public Service Loan Forgiveness (PSLF), Loan servicer navigation, Deferment forbearance and default, Financial counseling
- Direct experience counseling borrowers on federal student loan repayment and forgiveness (nonprofit counselor, university financial aid office, or similar)
- 1+ years advising on IDR plans, PSLF, or other repayment and relief options
- Experience beyond award packaging, such as repayment, forgiveness, servicer issues, or default resolution
- Working knowledge of loan servicing, deferment, forbearance, and default
- US-based
- Able to start quickly and commit 15-25 hours/week
- Clear, precise writing
Role Highlights
Pay & Payout
Engaged directly through micro1. Apply via the link below - micro1 handles onboarding and payment.
Common Questions
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