Other open roles
Passport Acceptance Agent
Work Expert (WE) is an independent publishing and referral website. We are not a recruiter, hiring manager, agent or employer, and we are not affiliated with or endorsed by micro1. Applying takes you to the platform's own website, where we may be recorded as the referring source. We may receive a referral fee at no additional cost to you. Read our full affiliate disclosure →
About the Role
Time Commitment: 20-30 hours/week, short-term project micro1 is looking for Passport Acceptance Agents to help evaluate and improve AI systems on passport topics. You’ll use your front-counter experience to check that questions sound like real applicants and that answers are correct and useful. Accuracy comes first. No AI experience is needed; your domain knowledge is what matters.
What You'll Do
- Review sample passport questions and flag any that don’t sound like what real applicants ask.
- Write rubrics that define a correct, complete answer on new applications, renewals, and replacements, including forms, fees, and processing options.
- Cover identity and citizenship documents, photo requirements, and applications for minors in your rubrics.
- Evaluate AI-generated answers against your rubrics, flagging errors, omissions, and outdated guidance.
- Share clear written feedback with the project team, working asynchronously.
You're a Good Fit If You
- Required skills: passport application processing, knowledge of passport forms and fees, knowledge of identity and citizenship documentation, rubric creation, policy compliance, attention to detail, clear written communication, feedback delivery, remote collaboration, customer service
- Current or recent passport acceptance agent designation (post office, county clerk, library, or similar)
- 1+ years helping the public with passport applications
- Working knowledge of forms, fees, ID and citizenship documents, and rules for minors
- US-based
- Able to start quickly and commit 20-30 hours/week
- Clear, precise writing
- Experience with lost, stolen, or damaged passports and name changes
- Experience creating guides, checklists, or training materials
Role Highlights
Pay & Payout
Engaged directly through micro1. Apply via the link below - micro1 handles onboarding and payment.
Common Questions
Opens micro1 in a new tab. You pay nothing; we may earn a referral fee.
Get similar jobs every week
Similar roles
More model evaluation work you may qualify for.
Usability Tester
Time Commitment: 5-10 hours/week, short-term project micro1 is looking for Plain-Language Usability Testers to help evaluate and improve AI systems that answer questions about
Spanish-Language Consumer Reviewer
Time Commitment: 5-10 hours/week, short-term project micro1 is looking for Spanish-speaking adults to help evaluate and improve AI systems that answer questions about government
Consumer Reviewer
Time Commitment: 5-10 hours/week, short-term project micro1 is looking for Consumer Reviewers to help evaluate and improve AI systems that answer questions about government